Room in Füssen. Book directly.

Booking & payment

2.1 The contract is concluded when the hostel accepts the booking request. A booking confirmation can be made in text form, for example by email.

3.10 Payment is possible in cash, with EC card, credit card or bank transfer. The following credit card regulations also apply to online reservations.

3.11 A valid credit card and its expiry date are required to make a reservation through our online booking system. The details are sent to our channel manager Myallocator.com and checked. To secure the booking, we pre-authorize the card up to six weeks before the arrival date for the full reservation amount, including agreed additional costs and the statutory tourist tax charged by the city of Füssen for the planned stay. This pre-authorization initially only reserves the amount; the card is not yet charged.

3.12 For online bookings through our website, we charge the credit card provided before arrival for the full booking amount, including agreed additional costs and the tourist tax for the planned stay, once the agreed free cancellation period has expired. If the arrival date is already within the period when cancellation incurs a charge at the time of booking, the card is charged immediately after the booking is confirmed. In the event of cancellation or no-show, the conditions in clause 4 apply. Amounts already paid are credited; any amount exceeding the cancellation charges owed is refunded. This includes tourist tax collected in advance that is not payable because the stay did not take place. Any different payment and cancellation conditions are expressly agreed at the time of booking.

3.13 An online reservation without a valid credit card is not possible. If you don't have a credit card, send us a booking request using our contact form. In this case, the booking amount must be transferred in advance after the booking has been confirmed. Please also inquire about group stays using the contact form; We will take care of the booking for you. For group bookings of ten or more people, the payment terms according to number 3.14 apply.

3.14 For group bookings of ten or more people, a deposit of 25% of the price of the entire booking is due within five working days of the booking date. The final payment is due two months before the arrival date.

3.15 Note on debit cards: With a debit card, for example Visa Debit or Debit Mastercard, the pre-authorization in online banking or account statement may already look like a debit or be displayed as a reserved amount. This display does not mean that we have collected the amount as payment.

3.16 Note on validity: If a pre-authorization is not converted into a payment within its validity period, it will automatically expire and the reserved amount will be released again. The duration depends on the card, the card-issuing bank and the payment provider. If you cancel free of charge on time, we will not collect the reserved amount; Any existing pre-authorization also expires automatically. There will be no separate confirmation or cancellation of authorization by us for this automatic expiry.

Cancellation & no-show

4.1 The following conditions apply to cancellations unless different conditions were expressly agreed at the time of booking. Statutory rights to withdraw from or terminate the contract remain unaffected. Accommodation contracts for a specific date or period generally have no statutory right of withdrawal under § 312g para. 2 No. 9 BGB. The agreed cancellation options are distinct from that right.

4.2 If a deadline for free cancellation has been agreed, the customer may cancel free of charge until that deadline. Cancellation must be communicated to the hostel in text form, for example by email. Receipt before the deadline is decisive. Individual agreements and statutory rights remain unaffected.

4.3 If there is no right to cancel free of charge and the booked service is not used, the statutory provisions and the following cancellation conditions apply. Income from re-letting and saved expenses must be credited. The customer may always demonstrate that no claim, or a substantially lower claim, has arisen. The same overnight accommodation will not be charged twice.

4.4 For bookings through our website for 1 to 9 people, cancellations and changes are free of charge until seven days before the agreed arrival date. For arrivals from 01.06. to 05.09. inclusive and from 24.12. to 02.01. inclusive, a deadline of 21 days before arrival applies instead of the regular deadline. Cancellations and changes after the applicable deadline, as well as no-shows, are charged at 90 % of the total booking amount. Income from re-letting and saved expenses may be credited, and the customer may demonstrate that no claim, or a substantially lower claim, has arisen under clause 4.3. Charges incurred only for an actual stay are not included in cancellation charges.

4.5 For group bookings of ten or more people, cancellations and changes are free of charge until 45 days before the agreed arrival date. After that, but at least 30 days before arrival, cancellations and changes are charged at 60 % of the price of the entire booking. Later cancellations and changes, as well as no-shows, are charged at 90 % of the price of the entire booking. The customer may demonstrate that no claim has arisen or that the amount claimed is too high. The crediting of income from re-letting and saved expenses under clause 4.3, and the exclusion of charges incurred only for actual stays under clause 4.4, remain unaffected.

4.6 It is recommended that the customer take out travel cancellation insurance.